Learning Guidance and Counseling Services to Support Student Learning in Junior High Schools
A Qualitative Study
Keywords:
guidance and counseling; student learning; junior high school.
Abstract
Guidance and counseling (BK) services play an important role in supporting student learning in junior high schools, but their implementation still faces various challenges influenced by student characteristics, family environment, and the development of digital technology. This study aims to explore the implementation of learning guidance and counseling services in supporting student learning in junior high schools. The study used a qualitative approach with a multiple case study design. The research participants consisted of four BK teachers from four junior high schools in the South Jember region who were selected using purposive sampling. Data were collected through semi-structured interviews and analyzed using thematic analysis, while data validity was maintained through source triangulation and member checking. The results of the study identified six main themes, namely (1) needs assessment as the basis for services, (2) academic and psychosocial assistance, (3) collaboration between BK teachers, subject teachers, homeroom teachers, and parents, (4) factors causing learning difficulties including personal, family, and digital technology aspects, (5) intervention strategies based on student needs, and (6) indicators of success characterized by increased motivation, learning independence, emotional regulation, and self-confidence. The findings indicate that learning guidance and counseling services have shifted from a curative approach to a preventive and developmental approach focused on developing students' potential. This study confirms that assessment-based, collaborative, and responsive guidance and counseling services are essential components in creating effective, inclusive, and sustainable learning in junior high schools.
References
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Maharani, S., & Putri, Z. N. A. (2026). Efektivitas Layanan Bimbingan dan Konseling dalam Mengatasi Permasalahan Belajar Siswa: Kajian Literatur. Edukasi Elita : Jurnal Inovasi Pendidikan. https://doi.org/10.62383/edukasi.v3i2.3007
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Palaguta, I. (2025). SCHOOL COUNSELING AND ITS ROLE IN SUPPORTING STUDENTS’ ACADEMIC ACHIEVEMENTS AND PERSONAL DEVELOPMENT. Academic Notes Series Pedagogical Science. https://doi.org/10.36550/2415-7988-2025-1-217-160-164
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Susilowati, S., & Suryadi, A. (2025). STRATEGIC GUIDANCE AND COUNSELING INTERVENTIONS TO OVERCOME LEARNING BARRIERS, A CASE STUDY AT SMP NEGERI 178 JAKARTA. Multidisciplinary Research Studies in Social Sciences. https://doi.org/10.71312/mrscholar.v1i1.334
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Tapang, P., Catanghal, C., Concepcion, G., & Ramos-Mangaliman, J. (2025). Need assessment result of senior high school in the district of Bulacan: A basis for Guidance and Counseling program. Pantao (International Journal of the Humanities and Social Sciences). https://doi.org/10.69651/pijhss0403476
Wahidah, S., Neviyarni, N., & Firman, F. (2025). A Review of the Managerial Practices of Guidance and Counseling Services in Supporting Students’ Learning Autonomy in Junior High Schools under the Merdeka Curriculum (A Study at Public Junior High Schools in Bireuen Regency). EDU SOCIETY: JURNAL PENDIDIKAN, ILMU SOSIAL DAN PENGABDIAN KEPADA MASYARAKAT. https://doi.org/10.56832/edu.v5i2.1304
Wahyuni, G. I., Daun, A., L., Franandas, F., Mindi, N. T., Limbong, M., Studi, P., Dan, B., Kristen, I. A. K., Negeri, K., & Toraja, I. (2026). Kajian Penerapan Bimbingan Kelompok untuk Meningkatkan Motivasi dan Proses Belajar Siswa. Pengharapan : Jurnal Pendidikan dan Pemuridan Kristen dan Katolik. https://doi.org/10.61132/pengharapan.v3i1.2020
Yulianti, Y., Zubaidah, Z., Amalianita, B., & Sarman, F. (2024). The Role of Guidance and Counseling in Students' Learning Problems at School. International Journal of Education, Management, and Technology. https://doi.org/10.58578/ijemt.v2i3.4173
Cho, A.-Y., Kim, S.-Y., Bang, S.-R., Kang, Y.-J., & Choi, S.-M. (2025). Consensual Qualitative Research on Counselors’ Intervention Experience of Academic Counseling for At-Risk Learners. The Korea Learning Disabilities Association. https://doi.org/10.47635/kjld.2025.22.1.83
Damanik, N., Lubis, S. A., & Darmayanti, N. (2024). The Role of Guidance and Counseling in Supporting the Successful Implementation of the Independent Curriculum in Middle Schools. Ilomata International Journal of Social Science. https://doi.org/10.61194/ijss.v5i4.1302
Darmiany, D., Gunayasa, I. B. K., Asrin, A., & Maulyda, M. (2022). Collaboration of Teachers, Parents, and Counselors in Overcoming Non-Academic Problems of Elementary School Students. Jurnal Ilmiah Sekolah Dasar. https://doi.org/10.23887/jisd.v6i2.44332
Dilag, R. Y. L. (2023). The Role of Counselling Guidance on Student Learning Motivation. Journal of Asian Multicultural Research for Educational Study. https://doi.org/10.47616/jamres.v3i4.351
Fahruni, F. E., Nurismawan, A. S., & Salsabila, N. (2022). How Do School Counselors Advocate for Gifted and Intelligent Children in Junior High School?. Bisma The Journal of Counseling. https://doi.org/10.23887/bisma.v6i3.50671
Gandarillas, M., Elvira-Zorzo, M. N., Pica-Miranda, G. A., & Correa-Concha, B. (2024). The impact of family factors and digital technologies on mental health in university students. Frontiers in Psychology, 15. https://doi.org/10.3389/fpsyg.2024.1433725
Geesa, R., Mayes, R. D., Lowery, K. P., Quick, M. M., Boyland, L. G., Kim, J., Elam, N. P., & McDonald, K. M. (2020). Increasing partnerships in educational leadership and school counseling: a framework for collaborative school principal and school counselor preparation and support. International Journal of Leadership in Education, 25, 876 - 899. https://doi.org/10.1080/13603124.2020.1787525
Godfrey, N. (2022). Students perceptions of the impact of guidance and counselling programs on academic needs satisfaction in secondary schools within the Rift Valley Region, Kenya. Educational Research and Reviews. https://doi.org/10.5897/err2022.4232
Hadrawi, U., Pratama, A., & Dahlan, A. (2025). Psychological Well-Being and Academic Performance: A Study of Educational Counseling Programs in Indonesian High Schools. Mauve Journal De Leardu. https://doi.org/10.37899/mjdl.v2i4.288
Hatmoko, A. D., Khasanah, R. H., & Handaka, I. (2023). Implementation of differentiated guidance and counseling services at junior high school. International Journal on Education Insight. https://doi.org/10.12928/ijei.v4i1.10293
Heatly, M. C., Nichols-Hadeed, C., Stiles, A. A., & Alpert-Gillis, L. (2023). Implementation of a School Mental Health Learning Collaborative Model to Support Cross-Sector Collaboration. School Mental Health, 1 - 18. https://doi.org/10.1007/s12310-023-09578-x
Hotimah, N., Rizal, A., & Aminah, S. (2026). Guidance and Counseling Strategies in Improving Student Learning Motivation at Madrasah Tsanawiyah. Journal of Comprehensive Education. https://doi.org/10.65426/narare90
I., Kahar, S., S., & Azzahra, A. (2026). PERAN GURU BIMBINGAN DAN KONSELING DALAM MENGATASI MASALAH BELAJAR SISWA. Didaktik : Jurnal Ilmiah PGSD STKIP Subang. https://doi.org/10.36989/didaktik.v12i01.11266
Jumail, J., Laisouw, Y., Mahaly, S., & Maswain, M. (2024). Optimizing Student Development through Effective Assessment Practices: Insights from School Counselors in Indonesia. Jurnal Bimbingan dan Konseling Terapan. https://doi.org/10.30598/jbkt.v8i2.2007
Kivlighan, D., Schreier, B. A., Gates, C., Hong, J. E., Corkery, J., Anderson, C. L., & Keeton, P. M. (2020). The role of mental health counseling in college students' academic success: An interrupted time series analysis.. Journal of counseling psychology. https://doi.org/10.1037/cou0000534
Kus, M. (2025). A meta-analysis of the impact of technology related factors on students’ academic performance. Frontiers in Psychology, 16. https://doi.org/10.3389/fpsyg.2025.1524645
Laeli, N., & Subhi, M. R. (2024). Peran Guru BK Dalam Membantu Menyelesaikan Masalah Prestasi Belajar Siswa di SMP 1 Ulujami Kabupaten Pemalang. Jurnal Riset Sosial Humaniora dan Pendidikan. https://doi.org/10.56444/soshumdik.v3i1.1439
Leeuwen, A. V., & Janssen, J. (2019). A systematic review of teacher guidance during collaborative learning in primary and secondary education. Educational Research Review. https://doi.org/10.1016/j.edurev.2019.02.001
Lemberger‐Truelove, M. E., Ceballos, P. L., Molina, C. E., & Carbonneau, K. (2021). Growth in Middle School Students’ Curiosity, Executive Functioning, and Academic Achievement: Results From a Theory-Informed SEL and MBI School Counseling Intervention. Professional School Counseling, 24. https://doi.org/10.1177/2156759x211007654
Maharani, R., Suherman, U., & Alhakim, I. (2025). Student Satisfaction and Perception of The Role of Guidance and Counseling Services in Junior High Schools in Cilegon City. Journal of Education and Counseling (JECO). https://doi.org/10.32627/jeco.v6i1.1853
Maharani, S., & Putri, Z. N. A. (2026). Efektivitas Layanan Bimbingan dan Konseling dalam Mengatasi Permasalahan Belajar Siswa: Kajian Literatur. Edukasi Elita : Jurnal Inovasi Pendidikan. https://doi.org/10.62383/edukasi.v3i2.3007
Martin, F., Long, S., Haywood, K. E., & Xie, K. (2025). Digital distractions in education: a systematic review of research on causes, consequences and prevention strategies. Educational technology research and development, 73, 3423 - 3451. https://doi.org/10.1007/s11423-025-10550-6
Mokodenseho, S., Mamonto, R., Mamonto, I., Makalalag, I. W., & Zakaria, S. F. (2024). Analysis of the Effect of School Counseling Services, Social Support, and Learning Motivation on Academic Achievement of Junior High School Students in West Java. Jurnal Psikologi dan Konseling West Science. https://doi.org/10.58812/jpkws.v2i01.1041
Mustofa, M., Shukatin, S., Fahrezi, F., & Haqiqi, A. F. (2024). Program Bimbingan dan Konseling di Sekolah. Pedagogika: Jurnal Ilmu-Ilmu Kependidikan. https://doi.org/10.57251/ped.v4i2.1623
Ningsih, D. W., & Fahyun, E. F. (2022). Management of Counseling and Skill-building Services for Junior High School Students. KnE Social Sciences. https://doi.org/10.18502/kss.v7i10.11217
Palaguta, I. (2025). SCHOOL COUNSELING AND ITS ROLE IN SUPPORTING STUDENTS’ ACADEMIC ACHIEVEMENTS AND PERSONAL DEVELOPMENT. Academic Notes Series Pedagogical Science. https://doi.org/10.36550/2415-7988-2025-1-217-160-164
Pertiwi, R. E. (2025). THE MEANING OF SCHOOL COUNSELORS’ PRESENCE FOR STUDENTS EXPERIENCING ACADEMIC ANXIETY: A PHENOMENOLOGICAL STUDY IN CENTRAL LOMBOK VOCATIONAL SCHOOLS. Counsenesia Indonesian Journal Of Guidance and Counseling. https://doi.org/10.36728/cijgc.v6i2.5930
Reyes, R. J., Reyes, S. M., & Turqueza, M. (2025). A comprehensive needs assessment of guidance and counseling services for Junior High School students in District 5 of Bulacan: Basis for an enhanced developmental program. Pantao (International Journal of the Humanities and Social Sciences). https://doi.org/10.69651/pijhss0403456
Sari, J. F., & Herdi, H. (2025). ANALISIS KEBUTUHAN PESERTA DIDIK SEBAGAI DASAR PENGEMBANGAN PROGRAM BIMBINGAN KONSELING. Jurnal Mahasiswa BK An-Nur : Berbeda, Bermakna, Mulia. https://doi.org/10.31602/jmbkan.v11i2.17062
Simbolon, R., & Purba, W. (2022). Evaluating the Impact of School Counseling Programs on Student Well-being and Academic Performance in the Educational Environment. Jurnal Ilmu Pendidikan dan Humaniora. https://doi.org/10.35335/jiph.v11i2.19
Susilowati, S., & Suryadi, A. (2025). STRATEGIC GUIDANCE AND COUNSELING INTERVENTIONS TO OVERCOME LEARNING BARRIERS, A CASE STUDY AT SMP NEGERI 178 JAKARTA. Multidisciplinary Research Studies in Social Sciences. https://doi.org/10.71312/mrscholar.v1i1.334
Tambaru, E. L., Napa, S., & Mangalik, R. (2026). Penerapan Layanan Bimbingan Belajar untuk Meningkatkan Kemampuan Membaca Siswa Kelas IX Sekolah Menengah Pertama. Jurnal Budi Pekerti Agama Kristen dan Katolik. https://doi.org/10.61132/jbpakk.v4i1.1912
Tapang, P., Catanghal, C., Concepcion, G., & Ramos-Mangaliman, J. (2025). Need assessment result of senior high school in the district of Bulacan: A basis for Guidance and Counseling program. Pantao (International Journal of the Humanities and Social Sciences). https://doi.org/10.69651/pijhss0403476
Wahidah, S., Neviyarni, N., & Firman, F. (2025). A Review of the Managerial Practices of Guidance and Counseling Services in Supporting Students’ Learning Autonomy in Junior High Schools under the Merdeka Curriculum (A Study at Public Junior High Schools in Bireuen Regency). EDU SOCIETY: JURNAL PENDIDIKAN, ILMU SOSIAL DAN PENGABDIAN KEPADA MASYARAKAT. https://doi.org/10.56832/edu.v5i2.1304
Wahyuni, G. I., Daun, A., L., Franandas, F., Mindi, N. T., Limbong, M., Studi, P., Dan, B., Kristen, I. A. K., Negeri, K., & Toraja, I. (2026). Kajian Penerapan Bimbingan Kelompok untuk Meningkatkan Motivasi dan Proses Belajar Siswa. Pengharapan : Jurnal Pendidikan dan Pemuridan Kristen dan Katolik. https://doi.org/10.61132/pengharapan.v3i1.2020
Yulianti, Y., Zubaidah, Z., Amalianita, B., & Sarman, F. (2024). The Role of Guidance and Counseling in Students' Learning Problems at School. International Journal of Education, Management, and Technology. https://doi.org/10.58578/ijemt.v2i3.4173
Published
2026-07-05
How to Cite
Arifudin, M., Nisa’, F., Ningrum, M. R., Nabilah, L., & Yasak, A. (2026). Learning Guidance and Counseling Services to Support Student Learning in Junior High Schools. Journal of Education Counseling, 5(02), 186-197. https://doi.org/10.62097/jec.v5i02.3205
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Copyright (c) 2026 Moch. Arifudin, Firda Af’idatun Nisa’, Mariana Rahmawati Erna Ningrum, Lukmanah Nabilah, Annisa Dwi Fariha Bin Yasak
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
